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user-based quality

user-based quality

A view of quality, wherein quality is the capacity to satisfy needs, wants and desires of the user(s). A product or service that does not fulfill user needs is unlikely to find any users. This is a context dependent, contingent approach to quality since different business characteristics require different qualities of a product. [after Garvin] See also manufacturing-based quality, product-based quality, transcendent-based quality, valuebased quality.

Terms of Software Testing (ISTQB)